The Police have arrested a 17-year-old teenager for her suspected involvement in a series of e-commerce scams.

Between September and December 2018, the Police received several reports from victims who were purportedly cheated by an online seller who was selling BTS and Monsta X's concert merchandises on Carousell. After the victims made payment via bank transfers, they either did not receive the items or receive counterfeit ones.

Through follow-up investigations, officers from Commercial Affairs Department established the identity of the teenager and arrested her on 15 April 2019. The teenager is believed to be involved in at least 20 cases of such scams and cheated a total of $1,200.

The teenager will be charged in court on 17 April 2019 with cheating under Section 420 of the Penal Code, Chapter 224, which is punishable with an imprisonment term that may extend to 10 years, and a fine.

While online shopping is convenient, the Police would like to advise members of the public to take the following precautions:

Bear in mind that the party you are dealing with online is a stranger. Before performing a transaction on an online shopping site, find out how the site safeguards your interest or can help you resolve disputes;

Insist on cash on delivery especially if responding to online classified advertisements;

If advance payments are required, use shopping platforms that provide arrangements to only release your payment to the seller upon your receipt of the item;

Be mindful that although sellers may provide a copy of an identification card or driver's licence to gain your trust, it may not necessarily belong to the person communicating with you online; and

Note that scammers may use a local bank account to enhance credibility; however, the owner of the account may not be the person communicating with you online.

For more information on scams, members of the public can visit scamalert.sg or call the Anti-Scam hotline at 1800-722-6688. Anyone with information on such scams may call the Police hotline at 1800-255 0000 or submit information online at www.police.gov.sg/iwitness.

Source: Singapore Police Force