The Police would like to alert the public to a new variant of the Police impersonation scam.

Members of the public would receive a Short Message Service (SMS) message purportedly from CID of Singapore, informing them that their ATM card had been suspended for security reasons and that further transactions would be disabled. They would then be directed to contact CID of Singapore via a specified number and asked to provide their internet banking details and One-Time Password (OTP) in order to reactivate their ATM card. No monetary loss from this new variant of the scam have been reported.

The Police would like to emphasise that the SMS messages were not sent by the Police. Members of the public are advised to take the following crime prevention measures:

a. Don't panic Remain calm and do not reply to the SMS message. Block and report the number as spam;

b. Don't believe Ignore the instructions and do not call the number shown in the SMS message;

c. Don't give Do not provide your personal details, bank account information, Internet banking credentials and One-Time Password (OTP). Such information are useful to the scammers.

If you wish to provide any information relating to such cases, please call the Police hotline at 1800-255-0000, or submit it online at If you require urgent Police assistance, please dial '999'.

You may also call the anti-scam helpline at 1800-722-6688 or visit to seek scam-related advice. Join the 'let's fight scams' campaign at by signing up as an advocate to receive up-to-date messages and share them with your family and friends. Together, we can help stop scams and prevent our loved ones from becoming the next scam victim.

Source: Singapore Police Force