TORONTO, Dec. 9, 2014 /PRNewswire/ — GroupBy, Inc. (www.groupbyinc.com) an industry-leading provider of commerce, media, and knowledge management software solutions today announced that LD Products, one of the largest online retailers of printer supplies in the US, is now using GroupBy’s e-commerce solution Searchandiser to power its site search.
Since the company’s inception in 1999, LD products has made customer satisfaction their number one goal. "For the last 15 years we have focused on only selling ink and toner cartridges. When we expanded into hundreds of additional office supply categories and 50,000 additional SKUs we quickly realized our homegrown search product wasn’t going to work for us. We couldn’t go into an entrenched market such as office supplies without a superior on-site search experience," said Aaron Leon, CEO at LD Products.
After careful evaluation, LD Products selected Searchandiser to replace their previous site search, as they required a robust solution that would deliver accurate search results and an improved user experience for their customers. "We looked at every leading search platform out there – all the biggest names as well as smaller up and comers," said Leon. "After a long evaluation process we are confident Groupby offers the best search relevance."
"LD Products is a respected brand known for superior quality and outstanding customer service. With Searchandiser, the company is able to amplify the essence of their brand and translate it into a compelling shopping experience for their consumers," said Roland Gossage, Managing Partner and CEO at GroupBy. "As LD Products continues to advance its online strategy with Searchandiser, they’ll now have a secure and scalable e-commerce solution and all of the capabilities necessary to service their growing customer base. We’re thrilled to add them to our client roster and are firmly committed to their long-term success."
About LD Products
Founded in 1999, LD Products Inc. has experienced consistent, year-over-year growth that has propelled them to be one of the largest online retailers of printer supplies in the US. Since its inception, LD Products has made customer satisfaction their number one goal. They have been recognized for their commitment to stellar customer service with the Bizrate Platinum Circle of Excellence Award for Customer Service for eight years and is also a Yahoo 5 Star certified merchant. LD has always been a proponent of environmental responsibility. Their remanufactured ink and toner cartridges offer individual customers and businesses a cost-effective way to reduce their carbon footprint while still receiving professional print results. Additionally, their headquarters in Long Beach, CA, boasts a LEED Certification for having met the highest possible standards for energy efficiency. LD recently expanded their current product line-up to include office supplies, offering customers a convenient and affordable alternative to purchasing everything office-related from big office supply chains.
About GroupBy Inc.
GroupBy Inc. provides powerful commerce, media, and knowledge management software solutions that help companies better connect with their customers by creating a more relevant user experience. This improved experience drives more targeted site traffic, increases revenue, and boosts overall customer satisfaction. GroupBy’s solutions provide industry-leading features for search, navigation, merchandising, search engine optimization (SEO), and search as you type (SAYT). Their e-commerce solution, Searchandiser powers many of the world’s top retailers’ online experiences. GroupBy has offices in Canada, United States, China, and Trinidad & Tobago. For more information about GroupBy, visit http://www.groupbyinc.com, call +1-855-210-6513, or email firstname.lastname@example.org.