LUXEMBOURG, Dec. 18, 2014 /PRNewswire/ — To increase security, convenience and customer satisfaction at the self-service channel, Banque Internationale a Luxembourg (BIL) has partnered with Diebold, Incorporated (NYSE: DBD) to launch a cardless transaction solution that enables end-users to remotely program and withdraw cash via a smartphone from any of the more than 100 ATMs in BIL’s network. The solution provides a seamless and convenient mobile-enabled experience that gives consumers a more convenient and secure option to perform self-service transactions.
"BIL is the first financial institution in Luxembourg to offer the technology that is the next phase in consumer convenience — the ability to withdraw cash using a smartphone," said Christian Strasser, member of the BIL management board. "We are proud to continue our relationship with Diebold to give our customers enhanced flexibility and greater independence."
Using a smartphone, the end-user can pre-stage transactions by selecting the amount needed and the account from which it will be withdrawn. At the ATM, consumers authenticate themselves by scanning a unique quick response (QR) code that signals the ATM to dispense cash via an encrypted connection to the cloud.
Person-to-person fund transfers are also made possible through the new smartphone application which can generate an eight-digit code that is then authenticated via the cloud. This code can then be sent to another user to make a one-time withdrawal in the amount pre-determined by the account owner.
"Diebold launched one of the first deployments to allow direct interaction between a phone and an ATM. We are proud to provide a solution that enables Banque Internationale a Luxembourg to meet customers’ requirements as they increasingly rely on smartphones for e-commerce and Internet banking," said Bassem Bouzid, senior vice president and managing director, Diebold Europe, Middle East and Africa. "We are pleased to partner with such a renowned financial institution in Luxembourg and launch an advanced and secure service that meets the needs for mature and emerging markets."
About Banque Internationale a Luxembourg
Founded in 1856, Banque Internationale a Luxembourg (BIL) is the oldest private bank in the Grand Duchy. Since its founding, it has played an active role in developing the main stages of the Luxembourg economy and currently operates in retail, private and corporate banking, and is also active on the financial markets. With over 2,100 employees, the bank is present in financial centres in Luxembourg, Switzerland (since 1984), Singapore (since 1982), Denmark (since 2000) and in the Middle East (since 2005). Visit Banque Internationale a Luxembourg at www.bil.com.
Diebold, Incorporated (NYSE: DBD) is a global leader in providing innovative self-service technology, security systems and related services. Diebold has approximately 16,000 employees worldwide and is headquartered near Canton, Ohio, USA. Visit Diebold at www.diebold.com or on Twitter: http://twitter.com/DieboldInc